Jumper Rentals, Bounce Houses, Water Slides, Party Rentals, Dunk Tanks, Inflatable Movie Screens, Interactive Inflatables
Cindy's Jumpers, LLC
PO Box 1276
Paramount, CA 90723

ph: (562) 841-7719

Frequently Asked Questions

Here is a list of our most frequently asked questions. If you have a questions that has not been answered here please feel free to give us a call at (562) 841-7719 and we will gladly assist you.

How to place an order?

To place an order call us at (562) 841-7719 or visit our Online Reservation page.

How can I cancel my order?

To cancel your order, please call us at least 48 hours before your delivery. If you cancel your order less than 48 hours of your delivery, there will be a $30 cancellation fee. You may cancel your order at anytime due to rain.

What type of payment do you accept?

We accept cash, paypal invoices, credit cards and debit cards only. No checks!

Let us know which payment method you will be using when placing your order. If you are paying with a credit/debit card you will need to be present with the card and a valid drivers license or photo ID during delivery.

There is a 2% processing fee applied to all credit card transactions. No fee for debit.

Delivery / Set Up / Pickup?

Our deliveries are in done in two hour time frames. Starting at 7am, 8am-10am, 10pm-12pm, 12pm-2pm unless otherwise specified.  

Pickup times are in one hour time frames, starting at 5pm, 6pm-7pm, 7pm-8pm, 8pm-9pm or 9pm-10pm (10pm latest on Saturdasy). Please remember, your driver may be up to one hour late due to other customers requesting same pickup times.

Please have payment ready when driver arrives to deliver your order. If you do not have your payment ready, we will not drop of your order and will charge and extra $15 to return at a later time. Your order may be pushed back to our last drop off of the day.

We will set up the jumper wherever you would like, as long as there is enough clearance for it (including cables on top). If we feel it is an unsafe area, we will let you know and we may suggest another location. There must be an electrical outlet at least fifty feet near by. The jumper may be placed on grass or concrete only.

For safety, we will anchor the jumper down on all four corners when placing it on grass. If placing the jumper on cement or concrete we will place (4) sandbags on all four corners.

Before signing your "Rental Agreement" you must count all of your tables/chairs and inspect your jumper and other rental equipment for any damages. Remember you are responsible for the rental equipment once you sign. You must be at least 18 years old with a valid ID to sign the "Rental Agreement" contract before receiving the rental items.

How far in advance should I reserve?

It is our recommendation that if you want a specific jumper that you make your reservation as soon as you have a party date scheduled. Most reservations take place 2 - 3 weeks from the scheduled day. We take reservations as far in advance as six months. 

However, even if you call the day of the event and have no preference in the theme of the jumper we might be able to get one for you.

How much space do I need for a jumper?

2' of clearance on each side

Delivery Fees? / Delivery Cities?

We offer Free local delivery with any order of $70 or more. If the order is under $70 there will be a $15 delivery fee to deliver to any local city.

Local Cities:

Artesia, Bell, Bellflower, Bell Gardens, Buena Park, Carson, Cerritos, Compton, Commerce, Cudahy, Cypress, Downey, East Los Angeles, Gardena, Hawaiian Gardens, Huntington Park, Lakewood, La Mirada, La Palma, Lawndale, Long Beach, Los Alamitos, Lynwood, Maywood, Montebello, Norwalk, Paramount, Pico Rivera, Rancho Dominguez, Rossmoor, Santa Fe Springs, Seal Beach, Signal Hill, South Gate, Vernon, Whittier and Wilmington.

Rain Policy?

We always reserve the right to cancel a reservation (at no penalty to you) if there are heavy rains or high winds (over 25 mph). Safe operation of our units and customer safety is our utmost concern. You may cancel your order due to rain at anytime, and you will not be charged a cancellation fee.

If you receive a jumper and it starts to rain after there will be no refunds. You should not use a jumper in the rain because they become very slippery when wet and may cause serious injury. You are responsible to disconnect the electrical blower from the jumper and secure it in a dry place until it stops raining.

Do you deliver to parks?

No, we do not deliver to parks.

Are your jumpers clean?

Yes, we clean every jumper after every use with a disinfectant. Our drivers carry a disinfectant spray bottle and clean rags in case a jumper is not up to your expectations.

Do you offer overnight jumper rentals?

Yes, at an overnight rentals fee of $25.

Do you provide Attendants?

Yes we do. At an extra fee, we may provide a certified attendant to supervise your jumper rental or any other interactive game (minimum of 4 hours) at $25 per hour.

How long does it take to set up/take down the jumper?

About 10 minutes to set up and 15 minutes to break down the jumper. We will go over the safety rules with you and answer any question you may have.

Do I have to leave the blower ON all day?

There is really no need to turn off the blower when the unit is set-up for enjoyment. The unit uses less energy than a hair dryer, however, if you do need to turn off the unit for any reason, it is perfectly safe. Just make sure everyone has exited the unit and make sure that the unit collapses onto it and not on any sharp objects. Blowers use 6.9 amps.

Safty Rules
  • Adult supervison is required at all times!
  • No silly sting
  • No food, gum, candy, toys, shoes, hard objects, drinks, or other objects are allowed inside the jumper
  • No back flips, wresting, fighting, boxing or hanging from the net inside or outside the jumper
  • Do not let the jumper rub against any surface
  • Do not move the jumper from the location where it was set-up
  • Do not let jumpers get wet (exceptions are water slides)
  • If jumpers are excessively dirty or wet, there will be a $50 cleaning fee charged
Can I tip the drivers?

Your delivery drivers are responsible for the physical labor of setting up the jumper and cleaning it, as well as reviewing rules and safety with you. If you feel the driver did an excellent job of preparing the jumper for your event and want to tip them, an average tip is $5-$10.

How many children can bounce at one time?

Under 5 Years          8   

Under 8 Years          6 

9-13 Years              4

Older Teens/Adults   2

Do you deliver on Holidays?

Yes we deliver on Holidays. We are open 365 days a year.

For Thanksgiving day, Christmas eve and New Years eve rentals, we will leave the rental equipment overnight at no extra charge to you and pick up the following day.

Do you offer multi-day rental discounts?

Yes, we offer 50% off for any additional consecutive days.

What are Jumper Bucks?

Cindy’s Jumpers "Jumper Bucks" were created to offer great discounts to our loyal customers and say Thank You, for all your buisness.

 Terms & Conditions

-For every jumper you rent, you earn $5.00 in Jumper Bucks which can be used on your next rental. (That’s $5 Dollars Off!)

-You may only redeem up to $5.00 in Jumper Bucks at one time per event

-Jumper Bucks expire one year after the issue date

-Jumper Bucks may not be combined with any other offer, special, coupon, promotion or sale

-Jumper Bucks may only be earned with the rental of a jumper, combo slide, interactive game, water slide, dunk tank, inflatable movie screen or package deal which includes a jumper

 

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Jumper Rentals, Bounce Houses, Water Slides, Party Rentals, Dunk Tanks, Inflatable Movie Screens, Interactive Inflatables
Cindy's Jumpers, LLC
PO Box 1276
Paramount, CA 90723

ph: (562) 841-7719